Why can't I see my purchased items, including my Love Gems?
Some time might be needed for purchased items to show up as a result of factors like your connection strength or your payment method.
Use the following links to check your purchase history. If the purchase is listed as complete, try restarting your device.
- iTunes Store
https://support.apple.com/en-us/HT204088
- Google Play
https://support.google.com/googleplay/answer/28503...
*Please take a moment to fill out the survey, thank you.
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